The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
Posted Jan 14, 2026 - 18:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 18:29 UTC
Update
Teams are continuing to work diligently, and progress is being made in applying the fix.
Posted Jan 14, 2026 - 17:24 UTC
Identified
Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
Posted Jan 14, 2026 - 16:47 UTC
Update
We are continuing to investigate this issue.
Posted Jan 14, 2026 - 16:07 UTC
Investigating
Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
Posted Jan 14, 2026 - 15:41 UTC
This incident affected: Splunk Observability Cloud Web Interface and Splunk Log Observer and Log Observer Connect (Splunk Log Observer Interface).